1. Overview

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help. This Return Policy explains how returns, refunds, and exchanges are handled for purchases made through our website.

By placing an order, you agree to the terms below.

2. Eligibility for Returns

We accept returns under the following conditions:

A. Physical Products

• Items must be unused, unworn, and in original condition.

• Items must be returned with original packaging (if applicable).

• Returns must be initiated within 14 days of delivery.

B. Non‑Returnable Items

Certain items cannot be returned:

• Digital products or downloadable content

• Personalized or custom-made items

• Clearance or final‑sale items

• Gift cards

If an item is non‑returnable, it will be clearly marked at checkout.

3. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We may request:

• Photos of the issue

• Order number

• Description of the problem

We will replace the item at no cost or issue a refund.

4. Return Process

To start a return, please contact us at:

Email: [Your Email] Include your:

• Order number

• Reason for return

• Photos (if applicable)

Once your return is approved, you will receive instructions on how and where to send the item.

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

5. Refunds

Refunds are issued to the original payment method once the returned item is received and inspected.

Refund processing times:

• Inspection: 3–5 business days

• Refund posting: 5–10 business days (depending on your bank)

Shipping fees are non‑refundable unless the return is due to our error.

6. Exchanges

We offer exchanges for:

• Size issues

• Color variations

• Product replacements

If the item you want is out of stock, we will issue a refund instead.

7. Order Cancellations

Orders may be canceled within 12 hours of purchase. After this window, your order may already be in processing or production and cannot be canceled.

8. Lost or Stolen Packages

We are not responsible for packages marked as “delivered” by the carrier. If your package is lost in transit, contact us and we will assist with a claim.

9. Print-on-Demand Items (If Applicable)

If your store uses Printful or another POD provider:

• POD items are made to order

• Returns are only accepted for damaged, defective, or incorrect items

• Buyer’s remorse returns are not accepted for POD products